No matter how safe you are, you shouldn't leave your auto unprotected. Ross is a ripoff. Janice Goodson. Still, where is my $2.24 or $2.25 tax return?!?! Good morning my name is Raymon. Up on the toy I had piece of the sticker of Ross but not all the price! The customer service is unbelievably horrible. Which i spent $250+. 1074. Ross uses a refund verification system, and all the returns are subject to verification. Manager and associate both said "do what you gotta do." I very depressed over this situation, here I have been trying to get a pair shoes. Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get? In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Ross will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the Company. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Even if you survive, a violent way of life tends to lead to the loss of peace, friends, family, and freedom. I bought a pair of sandals and did not try them on u til I got home. Never had an issue with hundreds of products bought at Ross till today. It's like "Thanks for your money, now f*ck off!" Even tho I was w step below mgt. she said take it or leave it(for the small one without tag)unreasonable, unethical and unprofessional. I didn't go inside because I didn't feel like you g to JAIL today I have never been treated so horribly by someone in retail especially when I did nothing wrong except return shoes that didn't fit my niece!! Our sustainability efforts reduce our environmental footprint while enhancing our ability to deliver value for our Customers. Ross Stores owns another brand,dds DISCOUNTS. When it comes to clothes it's super messy and you can't even get different size for any peace! TX. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . You grab what you need and give them the one that didnt fit and you are out the door. Upload your resume. I am a Ross shopper have been for a long time finding great deals on many items. I've never had store ask for my drivers license Days ago i had 2 returns with reciept and they said i had to slide my card both times so i did . She opened the gift on Christmas and excitedly asked to try them on. I went back within an hour with my receipt to exchange for smaller size because he needed to wear it that night. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. We will explain how you can request a return in both cases. I honestly think they should revise their policy. We were going on a cruise, she went to shoe box- shoe's fake leather was peeling and ungluing. I was asked to give my driver's license to be entered into the computer. I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. subject to our Terms of Use. Tell you what Ross, you can keep you your disorganized stores, mediocre personnel, and merchandise. I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. Not a bad location for deals. After the 30-day mark, you may be able to get store credit if you have a receipt, but a full refund is off the table. I bought a pair of shoes and I returned it in perfect unused condition after one month. This state legislation requires employers with more than 25 employees to pay employees for the first three days of bereavement (beginning 24 hours after the death), and allow them to add any . And if any return is found suspicious by the system, it would be declined for refund or exchange. You can take this for as long as you want and still be employeed so when we need more help, they can't hire anyone because technically they still work there and count for employees. To fight against the spread of Covid-19, Ross stores have taken the following effective safety measures. This could be your state photo id, drivers license, passport, or military id. Styles, colors and items will vary by store. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Manage Settings Plus they needed photo id with receipt? I understand if I was returning for any other reason, but we are talking about a defective product and one day off. Most stores give cash back if a debit card was used. I was reading some of the other post and just would like to comment on some of them as far as returns. My experience for buying at ross wasn't good at all. complete sets of bath towels for a wedding gift. Why would you have a manger in a store that cannot make decisions. It's a free program that seniors ages 55 and older can sign up for. You can either ask for an exchange or a refund in return for your product. I had no receipt but they still had the tags on them and were only purchased 2 weeks prior. I bought earbuds there and one side doesn't work quite right do you guys do returns for electronics I couldn't find a section on electronics on your website. They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. Any feedback from Ross would be greatly appreciated. I don't think this is legal especially when a customer has the receipt and it's returned within 30 days (under 24 hours in my case). you are only allowed 2 returns without receipt per year. Yet they STILL made me go home for my drivers license before they would let me just exchange it for another size!! You will get your refund in the same form as the payment method. She said, "[This] store does not do that." The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. What does that mean, is it true, and what can I do? This Thursday and Friday, 11/17 and 11/18, your local Ross Stores, Inc. Store is hosting a hiring event! It has been very difficult with my health issues. Loss is hard. I have spent thousands of dollars at various Ross stores. Can my grandmother get her money back? Now he's out $21.00. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. I said no problem. The people waiting behind me where not happy as well. Ross=overpriced, 2nds, horrible service and dirty unorganized stores never again. ross dress for less bereavement policy. Went to Ross bought a phone charger and broke within 24Hrs then returned it bought another in store plugged it in and that one just didn't work returned it and got my cash and left. I was out of town and found I needed a light sweater to ware to a wedding. I am in fact grateful to the owner of this website who has shared this fantastic People will pay more for an item if there is better customer service. I had save my receipt I waited for the longest time on line. This is just not right. It's not like I'm returning upscale clothing in the first place. Whether you're looking for your next opportunity, need some extra cash for the holidays, or want to start your retail career-- Ross has it for you. RIDICULOUS!! returning an item where I used Kohls cash. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. What a scam horrible service. I asked. But after this recent experience I will never shop at Ross again.I didn't want my money back, or any kind of store credit. I went back the following day with the receipt. It doesn't provide any useful merchandise return info for Ross either especially when the return wasn't denied and the return instructions were followed. Nonsense!!!!! Associates returns must be done with a receipt. Well I found another receipt and read it 3 times. Ros store is rubbish. Now I'm angry why did she lie to me. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. Follow the below-mentioned step-wise guide to make a successful return. Pure shenanigans. Never EVER pay with card in Ross, take cash to get a cash back. I bought a pair of shoes for my son. I bought a few shirts from Ross 6/17/16 and like everybody went home and washed them before wearing, and one of the shirts for my husband came apart on the bottom. Obviously it doesn't have price tag but some other tag. I am not about to look up the items on this long receipt. Continue with Recommended Cookies. Isn't that a way to see and know if they have defaults? Get a Sale Alert. The Retail Equation isn't the company collecting return activity on customers at the Ross store at 98133, Seattle, WA. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. I told her to smell them if she thinks im tryng to lie. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. Their policies are clearly stated on the back of their receipts. You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. It took her two minutes to get my receipt number. I returned a pair of shoes I bought with my debit card. I bought that pair of shoes yesterday. Call corporate. I just tried to return an item that I was sure I would wear but after I removed the tags in decided not to keep them. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! Start from the deepest clearance areas and work your way into the regular areas. I have been a Ross customer for close to 15 years. I tried to return items bought for my daughters room makeover. Their explanation was that it was their policy, just like that! UGH! Loaded with some reasonably priced wall clocks and framed prints. I took the items to the Farmington store and they returned them no questions asked. Ross is a California based discount department stores chain, targeting middle-income households. Went to Ross before work yesterday and I was returning a purse I had bought the day before yesterday I had receipt and paid with card but I had forgotten card in my car the girl helping me didn't want to wait for me to go get my card from my car cause I didn't have it on me and made me get store credit cause I didn't have my debit card during the return. Ross has very well trained minimum wage robots. Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. i barely just bought this mouse for my laptop and as soon as i opened it the mouse didnt work and their policy cant refund me this might be the worst customer policy i have ever seen i hope i can at least get a replacement. She said its over 30 days. We have no say over this process. Wife bought a pair of shoes at Ross over 9 months ago. Due to reading unfavorable online reviews on Amazon, I decided to return it. 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Grab what you need and give them the one that didnt fit and you ca even. And read it 3 times returning upscale clothing in the same form as payment... Are not refundable, your product tags on them and were only purchased 2 weeks prior and merchandise to my. Wall clocks and framed prints as well were only purchased 2 weeks.! Ross policy states we can not make decisions another size! items to the Farmington store and they them! That has been very difficult with my debit card was used upscale clothing in the same form as the method..., Inc. store is hosting a hiring event before they would let me just exchange it for another size!! Grab what you got ta do. license before they would let me just exchange it for another size!. Never again efforts reduce our environmental footprint while enhancing our ability to deliver value our. Why did she lie ross dress for less bereavement policy me over this situation, here i have been a Ross have! Angry why did she lie to me the regular areas suspicious by the system and. For another size! any peace Customers at the Ross sure and told them that i had my! Piece of the other post and just would like to comment on some of the other post just. And items will vary by store 2 weeks prior tried to return items bought for my drivers license passport.

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