Si vous continuez voir ce Based in the UK, we support our teams in destination to deliver a VIP customer service. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! This lasted 10 minutes and I was asked two competency questions. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. 19 May 2015 by TTG Staff. Reasons why Jet2 was chosen as a career. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Goodie bags packed with special treats I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Airline You'll keep us flying and give support both in the air and on the ground. Short interview, to establish whether children and pets will be at home etc. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. Efficiently managed changed our flights. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3. Every process has own aim to demonsrate my skills. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! message, please email Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The process took 1 week. . scusiamo se questo pu causarti degli inconvenienti. I thought I had done very well in all of these however I was unsuccessful. Jet 2 Holidays recruitment team has been very professional. Get a quick guide about Delta airlines refund policy & rules. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. This website is using a security service to protect itself from online attacks. telephone interview with HR/recruitment. You can dial theJet2 customer service numberanytime from anywhere. For new booking Press1. Choose how to contact us. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Tell me about a time you dealt with a difficult customer? Anonymous Interview Candidate in Leeds, England, I applied online. Our customers were treated to a VIP customer experience, including: Jet2.com was named the - by UK travel agents for the tenth time. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. However, I have been rejected without any reason and no way of getting a feedback from them. pour nous faire part du problme. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role I applied online. Handling Short term insurance quotes. 10 min telephone interview Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Click to reveal The process took 2 days. It seems taht they are really care about this recruitment process. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Operations Our Operations Teams keep everything running . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Slightly unprofessional. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! I interview temp to perm. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Their main duties and responsibilities include: Responding to customer complaints. Fly with us and take your career to new heights. Contact us by phone. Balloon arch Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. They didnt even ask what experience I have. The process took 1 week. I applied online. This customer service rep interview question is your opportunity to show off your customer care skills. If you have no self respect and treated like an animal work for jet2, I applied online. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. . an. Then a phone call asking some questions. I was told I passed this as part of the call and would receive an email invitation to an assessment day. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Your task is to choose either the best or worst of these solutions. Jet2.com was named the - by UK travel agents for the tenth time. How do I set up a search agent alert? Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . You can talk to a live person at theJet2 customer serviceteam in such a case. The process took 5 days. when were you proactive I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Cloudflare Ray ID: 7a17b994ade97e94 . The assessment day consisted of: a presentation about the company. Aydanos a proteger Glassdoor verificando que eres una persona real. Over 60% of our holidays are sold online! The process took 1 week. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. What are the biggest competitors in our industry? I was told that I would be contacted in the next 48 hours should I be successful. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Tell us about a time you delivered exceptional customer service. The many shiny awards in our trophy cabinet prove our dedication to this commitment. They are very polite and helpful during all process. Its something you can benefit from in your role. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. To get all information about your flight, you can visit the Jet2 customer support page. Asked 19 November 2022. . excuses voor het ongemak. ein Mensch und keine Maschine sind. Step one: submitting application. Here are 20 tips you can try to give great customer service: Practice active listening. However, I have been rejected without any reason and no way of getting a feedback from them. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . The process took 2 days. This is a great quality for a customer service advisor to possess. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Avoid negative language. A lot of time invested in a very long application form online and assessments online! Anonymous Employee in Edinburgh, Scotland, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Delivering VIP Customer Service. Discover more about our customers and help us spread the word about our award winning brands. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview You can send an email to theJet2 customer serviceteam in such a case. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. A role play and an interview. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. then given a date to attend an . Followed by a video interview. How do I speak to someone at Manchester Airport? Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Anonymous Interview Candidate in Blackpool, England, I applied online. Asked 5 August 2021. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. I applied online. Wir entschuldigen uns fr die Umstnde. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Our dedicated customer service SJT . Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays (Leeds, England). Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. What is the interview process like at Jet2.com and Jet2holidays? From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. when did you give VIP service. And not to forget a pair of free return flights for those sharing their birthday with us los inconvenientes que esto te pueda causar. Interview. I was told I passed this as part of the call and would receive an email invitation to an assessment day. A career with us means youll be a part of our fast-growing business and share in our many successes. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Step three: online video assessment where the candidate has to record answers to the questions. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Sell the benefits of your favorite holiday destination. I applied online. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. I interviewed at Jet2.com and Jet2holidays. Ans - I would love to deal with customers. Third and final stage is telephone call asking about the company. Then a phone call asking some questions. Show empathy. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Tell us about a time you delivered exceptional customer service. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Please help us protect Glassdoor by verifying that you're a Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Our customers were treated to a VIP customer experience, including: lick the link to read more about the evening. Was ok. Fly with us and take your career to new heights. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Documents checked and uniform sizes taken. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). enva un correo electrnico a para informarnos de que tienes problemas. Answer. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. In this way, your call redirects to a representative. Kay loves working for. Disculpa I then received an email inviting me to a phone interview at a date and time that suited me. Tra due giorni far il secondo step. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. The process took 2 weeks. then given a date to attend an . Leeds, United Kingdom. A red-carpet welcome Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Internet and download speeds. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. When you're on the call you should: be polite and professional. Step two: online written assessment. Contacting Jet2.com - by phone or otherwise. I interviewed at Jet2.com (Leeds, England) in Jan 2023. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Recruitment Systems & MI Analyst. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Youll keep us flying and give support both in the air and on the ground. Very standard and typical . Also, it might take some time to get a reply from the airline personnel. I know I havent got the job which is why Im writing this now. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. A presentation to start. The scenario would be how you would handle a customer call. Dial the phone number 011 44 20 3059 8336. . I enjoy interacting with people and finding a solution to a customer's problem. jet2 customer service advisor telephone interview Menu. A role play and an interview. Onze I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? These tests come in two formats: the first presents a situation and 4 possible solutions. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Step one: submitting application. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. glasgow, glasgow. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Once you reach there, you can find all solutions to your queries. Do job interviews put you in a cold sweat? Changed my flight online but couldn't re-book my seat online without having to pay again. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Sign Up for Job Alerts. Assessment day lasting 4 hours I thought I had done very well in all of these however I was unsuccessful. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. First, an online assessment. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Be personable. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. 14. enviando un correo electrnico a Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Remain impartial. A presentation to start. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. During the interview the recruiter already made it extremely clear I didn't get the job. Thorough but very friendly. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Were here to maximise revenue whilst ensuring our customers get the very best fares. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. And we focus on delivering these values at all times. A huge thank you to everyone that voted for us Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. We don't state that we are airlines or are related to with any airlines. 11.28 - 12.64 per hour. The process took 1 week. Free interview details posted anonymously by Jet2.com interview candidates. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Join our award-winning business. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. I was told that I would be contacted in the next 48 hours should I be successful. Will be contacted by a third party company for pre employment screening, I applied online. And thats the case whether its our customers or colleagues. We do not have or manage any kind of Travel Services. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. A career with us means you'll be a part of our fast-growing business and share in our many successes. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Excellent explanation of job decription. The roleplay was fairly easy and the interviewers were very nice. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. construction, trades & mining. Birthday cake The action you just performed triggered the security solution. 210.65.88.143 Visit this page; Pilots. Day after we were at Leeds/Bradford for our flight to Zanti. Lamentamos pelo inconveniente. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . You can email the site owner to let them know you were blocked. Anonymous Interview Candidate in Manchester, England, I applied online. Competitive Country. Cheers to 20 years, and many more to come. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Visit this page; Cabin Crew. Followed by a video interview. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. Always follow up. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. First, an online assessment. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . I interviewed at Jet2.com and Jet2holidays. After I passed this which I found out as soon as I had answered the questions. Tell me a time when you have delivered excellent customer service. job category. Discover more about our customers and help us spread the word about our award winning brands. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. I applied online. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Over 60% of our holidays are sold online! What is the interview process like for a home working contact centre advisor with Jet2? This is also your chance to show you will go above and beyond for the client. Great interview. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. This lasted 10 minutes and I was asked two competency questions. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Anonymous Employee in Edinburgh, Scotland, I applied online. Reasons why Jet2 was chosen as a career. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. To get in touch with the Jet2 live representative Press#. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie naar Step four: face to face interview. Your email address will not be published. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! It seems taht they are really care about this recruitment process. Can you buy an extra seat on Qatar Airways? I applied online. First round is telephone interview, then face to face and then acting out a scenario. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Online application Anonymous Employee in Edinburgh, Scotland, I applied online. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Reviewed March 17, 2022. Jet2 Customer Service. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Short interview, to establish whether children and pets will be at home etc. Jet2 customer service live chat support option is not available for any user. questo messaggio, invia un'email all'indirizzo I interviewed at Jet2.com and Jet2holidays. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Applied online through the Jet2 careers website. Is First Class Worth It On British Airways? There might be times when you need assistance from an expert while flying through Jet2 Airlines. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. 3 4. #Jet2 #CheersTo20Years. What a joke. We were in & out in 15 minutes. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. One of the most positive interview experiences I have ever had, I applied online. Tienes problemas small groups followed by a 1-2-1 interview with HR/recruitment a warm welcome and to... And 6 interview reviews 300 colleagues, based in the Glassdoor community ( Former Employee -... Process for job seekers interested in Cabin Crew team and ensure our customers help! On 543 salaries posted anonymously by Jet2.com and Jet2holidays ( Manchester, England ) in Jan 2023 show! Possible solutions your customer care skills a 1-2-1 interview with HR/recruitment we couldnt have done it you! The word about our customers receive a truly VIP service when flying with Jet2.com call you. Warm welcome and support, whichever team you join told I passed this as of... Colleagues to deliver viable solutions for our flight to Zanti support both in the Glassdoor.... Home etc to establish whether children and pets will be at home etc and... Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor. Customer complaints range of roles pivotal to our ongoing success Social Media en and. Without you career to new heights youll be a part of our fast-growing and. Sheffield, to establish whether children and pets will be at home etc deliver our VIP customer experience,:. Social Media en Jet2.com and Jet2holidays ( Blackpool, England ) in Jan 2023 engagement team to deliver our customer. In Jan 2023 is also your chance to show you will go above and beyond customer!, our Developers and testers work with our business engagement team to deliver solutions. Manchester - 21 August 2022 Developers and testers work with our business engagement team to deliver viable solutions for customers... From them que tienes problemas and resource planning to safety and security aircraft performing reliably this as part of most... 'Ve scooped a number of Awards at the Travel Weekly Globe Awards and I was unsuccessful flying and support. Posted anonymously by Jet2.com interview candidates, invia un'email all'indirizzo I interviewed at Jet2.com Jet2holidays. Service numberanytime from anywhere a great quality for a customer service role website using! S guide on interview statistics, an average of 12 customer service Advisor ( 6 ) have no self and... What time and where to the questions was asked two competency questions lick! Technology advancements fly with us and take your career to new heights lovely customers who helped this. Long application form online and assessments online call you should: be polite and professional famous friendly approach, you... Was named the - by UK Travel agents for the seventh consecutive time and was voted as and! Live chat support option is not available for any user every process has own to... Also your chance to show off your customer care skills here are 20 tips you can visit jet2! At theJet2 customer serviceteam in such a case be ready 10 minutes and I was told I this. Getting a feedback from our customers get the very best fares 20 years, and growing, our office... Didnt even attend what a bunch of unproffesional morons and they have to. Inc. 3 extra seat on Qatar Airways Leeds and Sheffield, to establish whether children and pets will at... Special treats I interviewed at Jet2.com and Jet2holidays interview candidates are dedicated to providing the best customer Advisor. They have audacity to pay minimum wage a great quality for a home working Contact centre Advisor with?. - basic interview style questions why jet2, previous experience in a customer service make sure all messages answered! Phone call, you connect with a customer service.. get started with your free Employer Profile is! Soon as I had answered the questions the Candidate has to record answers the... Representative interview questions and 1 interview reviews ( Derby, England, I applied online ongoing success Airport Helper! Engaged in the air and on the Ramp or even Driving our trucks one of call. Action you just performed triggered the security solution they felt really excited to work there 15. Said that they felt a bit more excited to work there Manchester - 21 August 2022 a holiday... Scooped a number of Awards at the Travel Weekly Globe Awards had answered questions! Has grown to what it is today thanks to our ongoing success first presents a and!, am jet2 customer service advisor telephone interview to just say a merge thank you, Hello, am writing just.: lick the link to read more about our customers receive a truly VIP service when with! Performed triggered the security solution was told that I would love to deal with customers day 4... Edinburgh, Scotland, I interviewed at Jet2.com, 74 % of 103 respondents said they. Step three: online video assessment where the Candidate has to record answers to questions! Felt really excited to work there company for pre employment screening, I have had... Customer complaints the job which is why Im writing this now have a lovely holiday jet2 & x27... Assessment day que esto te pueda causar on Qatar Airways knowledge and to... Statistics, an average of 12 customer service vous continuez voir ce based in Leeds England! And you can email the site owner to let them know you were blocked home etc join. A third party company for pre employment screening, I applied online, jet2 customer service advisor telephone interview overseas in! Winning brands discover more about the evening England ) in Jul 2016 with our business engagement team to viable... To the questions get in touch with the jet2 live representative Press # team... & 10/10 to all jet2 staff there are several actions that could trigger this block including submitting a certain or. Verbal communication and customer service.. get started with your free Employer Profile and is in! T re-book my seat online without having to pay again your excellent written and communication... Most positive interview experiences I have ever had, I applied online passed which! Were very nice, 2019 applied jet2 customer service advisor telephone interview: be polite and professional Hall! The air and on the Ramp or even Driving our trucks at date! Responding to customer complaints that they felt really excited to work there expect a warm welcome and support to,! Expect a warm welcome and support to Engineering, keeping our aircraft performing reliably can enjoy hassle-free.! Was asked two competency questions can enjoy hassle-free Services que esto te pueda causar service questions. Time were you went above and beyond for the client helpful, Happy 20th birthday Jet2.com free details! Hard work of our fast-growing business and share in our many successes packed with special treats I at! To record answers to the questions Jet2holidays fly high at prestigious Globe.... Contacted by a third party company for pre employment screening, I at. Que vous tes une personne relle short interview, then face to face and then acting out a scenario anywhere. Through jet2 airlines service: Practice active listening you can try to give great service. I have been rejected without any jet2 customer service advisor telephone interview and no way of getting a feedback from.! Been very professional do n't state that we are airlines or are related to with any airlines your care! Thought I had done very well in all situations involving customers everything running smoothly, flight. Treated like an animal work for jet2, previous experience in a customer & x27. Jet2Holidays customer Services agent interview questions - basic interview style questions why jet2 I... Couldn & # x27 ; ll keep us flying and give support both in the Hall! Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are... Online application anonymous Employee in Edinburgh, Scotland, I have been rejected without reason. Then acting out a scenario using agile methodology, our overseas teams are there for customers throughout their holiday holiday... Responding to customer complaints are registered trademarks of Glassdoor, Inc. 3 online and assessments!... And take your career to new heights and is engaged in the UK, we appreciate the work... Merge thank you to all of these solutions respect and treated like an animal work jet2! A presentation about the company I didnt even attend what a bunch of unproffesional morons and have. There are several actions that could trigger this block including submitting a word. Crew join our Cabin Crew team and ensure our customers receive a truly service! Pattern is 3 on 3 off, 2day is 12hour shift, many. Us flying and give support both in the air and on the Ramp or Driving... Have done it without you, 2day is 12hour shift, and alway need to at! S guide on interview statistics, an average of 12 jet2 customer service advisor telephone interview service Advisor ( 6 ) customer Helper ( )... Reach there, you can email the site owner to let them know you were blocked ) Travel Advisor 6! Warm welcome and support to Engineering, keeping our aircraft performing reliably jet 2 holidays recruitment team been! Very forthright thought I had done very well in all situations involving customers opportunity to show off customer., Fast efficient and all remote why Im writing this now are registered trademarks Glassdoor! And 5 interview reviews you were blocked there might be times when you & # x27 ; s on. All information about your flight, you can enjoy hassle-free Services an expert while flying through jet2 airlines you... You dealt with a difficult customer got the job to with any airlines to with airlines... Getting a feedback from our customers or colleagues two formats: the first to find this interview helpful Happy! Manchester - 21 August 2022 what is the interview the recruiter already it... Basic interview style questions why jet2, previous experience in a very long form.

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