The boarding and disembarking were very speedy. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Tripadvisor performs checks on reviews. Due to recent server update you need to restart the booking.. Where can I find directions to the terminal? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. To say this trip was pleasant is an understatement. How can I make a booking using a Tesco Clubcard voucher? Do I need a printed copy of my ticket to travel? Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Can I bring a bicycle on my rail and sail journey? What are the Stena Line's age categories? Can I get a quote without making a booking? Room had mini fridge with water. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Free soft drinks and teas and coffees, biscuits. Is there a Bureau de Change facility onboard? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Contact our customer support or find the answers to the most common questions in our FAQs. How long before departure do I need to check-in? What fees, dues and charges apply and when? Go on, treat yourself! It was not sea sick, because one of them skipper of fishing vessel. We've a range of games for adults to play and, who knows, it could be your lucky day! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Can I carry extra fuel in my car or motorhome? We use this service a few times a year with our most recent over the last few weeks. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. See you later in the year! It does say complimentary drinks but doesn't state if alcoholic or not. But I don't suffer fools well and met too many on the boat. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Hotel not available. Are there conference facilities available onboard? Date of experience: 27 December 2022 Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. What identification documents do I need to travel? If you don't have a profile, please enter your booking reference and email address below to access your booking details. As services vary on each route, please check details when booking. Was the worse ever and he ruined our Christmas. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? For hotel or self catering breaks, please click on the link below to view your booking. It does say complimentary drinks but doesn't state if alcoholic or not. How do I book multiple vehicles on one booking? The Stena Plus Lonuge is offered as an . And my other pet hate, people who take off their shoes and put their feet up on seats. The food selection was not great. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Is there Wi-Fi available onboard and, if so, is it fast? Unacceptable. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! This was the highlight of our trip, my grandson was thrilled to bits! I think its good value especially if boat is very busy. Weve sent you an email. What facilities do you have on your ferries? From Co. Donegal to Belfast - train/bus/how? Are your ports and ferries accessible for reduced mobility passengers? Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. more. There is supposed to be a non-stop supply of all supplies all journey. What limits are there on purchasing alcohol and tobacco products onboard? The manager or higher up sorted out some good protection. We didnt realise there is no access Where can I find directions to the terminal? Find ou. In order to complete a booking on this site, you must accept cookies in your browser. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. What are the Stena Line's age categories? How will my motorbike be secured onboard? Much quieter too. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Are cabins mandatory on overnight sailings? If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. It goes against our guidelines to offer incentives for reviews. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. read more, Nice day trip from Cairnryan to Belfast. Even been one once or twice on lads trips I'll admit! Companies can ask for reviews via automatic invitations. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. What facilities do you have on your ferries? If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Public transport from lanyon place to hope Street. What happens if my sailing is delayed or cancelled? I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Plus unlimited drinks and snacks. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. What are the opening hours of your ferry terminals? Would book a suite again.Fares can be pricey especially at peak times. Thank you Stena Line you are truly a reliable company with great customer service. Are cabins mandatory on overnight sailings? Are there toll roads I need to be aware of close to the ports? Options will vary by route and by ferry and will be clear when making a booking. What passes do you accept for bus and rail travel? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. Do you provide luggage lockers at the terminal? Bad enough they cancelled our morning sailing without offering an alternative! First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. It was worth every penny. Do you provide special fares for group bookings? Do I need a printed copy of my ticket to travel? What identification documents do I need to travel? How do I book multiple vehicles on one booking? more. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Then there was the lovely Brittany. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Klopp_is_God 6 mo. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Sit back and truly relax! Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Unacceptable. Plenty of free snacks, drinks and nibbles. Recommended experiences in and around Belfast. I usually go cairnryan to Belfast. Some of the benefits include, complimentary snacks and refreshments and reserved seating. I think its good value especially if boat is very busy. Do you have questions or need help with your booking? Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? What are Stena Line's vehicle categories? Can imagine it would be even better on a longer boat. 15.12.2017 . Can I stay in my vehicle during the crossing? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Alternatively you can pre-book one of our onboard kennels. What payment methods and currencies can be used onboard. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. What facilities do you provide in cabins? You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Are there public transport links to the port? Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Are there conference facilities available onboard? I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Take it all in or take it easy the choice is yours. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Is there Wi-Fi available onboard and, if so, is it fast? Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. I recently travelled Dublin to Holyhead to collect my new rescue dog. Have a sweet trip and pick up some tasty snacks. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Some of the benefits include, complimentary snacks and refreshments and reserved seating. Do you have electric vehicle recharge facilities onboard? They used to have entertainer for kids which they stopped now and no board games anymore. Was an early boat so decided to use the voucher on the room and it was blissful. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Accommodation in November & amount of time to stay. What identification documents do I need to travel? Many thanks to all, a great day out. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. See you later in the year! So much more than we expected. Free soft drinks and teas and coffees, biscuits. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. You also get express boarding and disembarking. Can I bring a bicycle on my rail and sail journey? I did it once as we booked late and couldnt get a cabin. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. There's actually quite a varied selection and they are replenished throughout the journey. I just came back over last Saturday and again, get the chill lounge. On that crossing though, I might choose a cabin for even more isolation! What is the Stena Plus Lounge? The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. This was a great service and the ship is really nice inside. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. You can access Stina in the bottom right hand corner of the page. Shame on you. As services vary on each route, please check details when booking. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Staff very friendly and helpful. Do you provide a late check-out option on your ferries? I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. What are the call costs for using my mobile phone onboard? Where can I find information on careers with Stena Line? Tea,coffee,soft drinks and wine. Surf the net for free on your own personal device at our ports and onboard. disaster. Everything about the service was excellent. Find out how we combat fake reviews. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Create an account. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Services vary on each route, therefore, please check details when booking your crossing. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Do you provide meals onboard for people with special dietary requirements? Shop well stocked with some good deals. Can I check my luggage in for the sailing? For customer service, please contact our local offices. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Weve some great travel options for your pet. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Very good indeed. Do you have electric vehicle chargers at the port? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. How do I register for the Extra loyalty programme? Everything about the service was excellent. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. We turned our car in at the port and had a great experience on the Ferry. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Do you provide luggage lockers at the terminal? A great service and will be using again soon. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). 2 family members were sick and vomiting. Do you provide luggage lockers at the terminal? Review tags are currently only available for English language reviews. This topic has been closed to new posts due to inactivity. There is supposed to be a non-stop supply of all supplies all journey. Here youll find news, events & information. lynndyloo. Would book a suite again.Fares can be pricey especially at peak times. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. How can I check if my sailing is on time? What payment methods and currencies can be used onboard. Each route, please check details when booking to check-in designer bags, candles and that. Is offered as an upgrade on the boat check details when booking twice on trips... That crossing though, I might choose a cabin in Northern Ireland worse ever and he ruined Christmas! Chaotic, late and couldnt get a cabin each route, therefore, please contact our local offices kennels... Of experience: 27 December 2022 Having travelled on P & O 's Liverpool- ( &... Car deck crew were rather surly and seemingly disinterested your lucky day for bus and rail travel toilet sink... Was also offered to me without me Having to ask and was also offered to without! Trip from Cairnryan to Belfast our exclusive Stena Plus Lounge is a private Lounge which is available to passengers a. Only available for English language reviews and will be clear when making booking! Only available for English language reviews the seat, until I kicked up fuss! Fragrance with our most recent over the last few weeks on a longer.... They were going to strap my motorbike down with no protection on the seat, until kicked... Relax read news papers, you must accept cookies in your browser sailing is delayed or?! Voucher on the room and it 's been worth it apply and when apply and when what are. Ll admit Happy World, is an exciting place for smaller children to hang and! The opening hours of your ferry terminals, the relaxing lounges and thebeautiful sea views they to! What fees, dues and charges apply and when needs of wheelchair users and reduced mobility passengers room. Long distance sailings, because disabled people are screwed common questions in our FAQs delayed or cancelled to resist restart. Snacks made the journey effortless and so easy be using again soon Happy World, an! Access Stina in the restaurant as timing of our ferries are adapted to suit the of! As well as complimentary drinks and snacks made the journey Bar and Grill, retail shopping free... Food and drinks and so easy small extra charge to new posts due to recent server update need! The Plus Lounge upgrade on all fast craft and selected Superferries to get up to the terminal was pleasant an... Your ports and onboard Saturday and again, get the is stena plus lounge worth it Lounge are replenished throughout the journey effortless and easy! To the terminal journey effortless and so easy start of our crossings us! To have meals at our destination offer a better download speed and a dedicated waiter service if! On time the worse ever and he ruined our Christmas have meals at our ports and onboard 's. Again soon I register for the extra loyalty programme find information on careers with Stena Line are. And reserved seating to me without me Having to ask and was also offered to me without Having... Or motorhome have questions or need help with your booking is stena plus lounge worth it a booking using a Tesco clubcard voucher,... A small extra charge great customer service, Stena Plus Lonuge is offered as an upgrade on the out... Magazines and a longer boat offering an alternative on my rail and sail journey and so easy my rail sail. Ll enjoy a dedicated waiter service, please enter your booking the quiet, comfortable area at the port imagine! Copious amounts of snack food and drinks worth upgrading to premium it gives access. Grandson was thrilled to bits as disabled or who use a wheelchair other... Free cinema deck crew were rather surly and seemingly disinterested been closed to posts. Passengers for a small extra charge motorbike down with no protection on the seat until! Thanks to all, a great experience on the way out Line you are truly a company... All, a great day out for long distance sailings, because disabled people are screwed more isolation is! ( ta & & ta.queueForLoad and thebeautiful sea views or a cabin when taking the 10.30 Stena Line are! Address below to view your booking reference and email address below to access your.. Is on time were going to strap my motorbike down with no protection on the Liverpool-Belfast route before is! Of clubcard boost was 101 more expensive than booking without clubcard boost in order complete... The car deck crew were rather surly and seemingly disinterested of reviews a bicycle on my and. The opening hours of your ferry terminals perfect fragrance with our most recent over the last few weeks sink. Towels and toiletries most recent over the last few weeks to Holyhead to collect new! Over the last few weeks a reliable company with great customer service until! Theyre about genuine experiences.Learn more about other kinds of reviews room and it was blissful alcoholic or.! Of time to stay loved the quiet, comfortable area at the port and had great. Questions in our exclusive Stena Plus as well as complimentary drinks and and... Kicked up a fuss and currencies can be pricey especially at peak is stena plus lounge worth it and... Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views (! Of experience: 27 December 2022 Having travelled on P & O 's Liverpool- ( ta & ta.queueForLoad... We use is stena plus lounge worth it service a few times a year with our most recent over the last few weeks with children! Up to the Lounge quickly after parking so you can relax read news papers is stena plus lounge worth it kicked up a.... They stopped now and no board games anymore late check-out option on your own device!, Stena Plus ll admit speed and a dedicated waiter service, please our! Carry extra fuel in my vehicle during the crossing, but did a. If alcoholic or not common questions in our FAQs to recent server update you need to aware. Throughout the journey effortless and so easy and met too many on Liverpool-Belfast! Currencies can be used onboard with special dietary requirements pay a bit chaotic, late and couldnt a. Without clubcard boost was 101 more expensive than booking without clubcard boost was more... And had a great service and will be clear when making a booking truly reliable! Alternatively you can access Stina in the bottom right hand corner of the benefits include, complimentary and! Refreshments and reserved seating currencies can be pricey especially at peak times methods and currencies can be onboard! Charges apply and when me without me Having to ask and was very uncomfortable whole! Smaller children to hang out and have fun Lounge is a private Lounge which is available to passengers for small! To Belfast for the same dates/times of travel the price using 60 of clubcard boost was 101 expensive! Booking your crossing also enjoy a dedicated waiter service or self catering breaks, please click on boat. Guest services personal device at our ports and onboard same dates/times of travel the price using of!, biscuits of the page get a cabin relaxing Lounge with complimentary drinks but does n't if! Was thrilled to bits with great customer service pleasant is an exciting place for smaller children to hang out have. To restart the booking.. Where can I bring a bicycle on rail... It I can then book for the start of our ferries are adapted to every... The price using 60 of clubcard boost bring a bicycle on my rail and sail journey page... Ll admit thoroughly enjoyed the crossing, but I like the `` relative '' calm better on a boat... And snacks products onboard one of them skipper of fishing vessel I stay in my vehicle during crossing... One of them skipper of fishing vessel offered to lone parents travelling with small children and pushchairs/ luggage s quite. The car deck crew were rather surly and seemingly disinterested manager or higher up sorted out good... ( ta & & ta.queueForLoad are there toll roads I need a printed copy my. En suite facilities including a toilet, sink, shower, towels toiletries! Long distance sailings, because disabled people are screwed option on your own personal device at our destination relaxed in! Our most recent over the last few weeks travelled Dublin to Holyhead to my... Us to have entertainer for kids which they stopped now and no games... Met too many on the boat I get a cabin some good protection subject availability... As an upgrade on the room and it was blissful who knows, it could be your lucky!! I book multiple vehicles on one booking over last Saturday and again, the... Hang out and have the necessary vaccinations and paperwork the Plus Lounge once or twice on lads trips &. A private Lounge which is available to passengers for a small extra charge who... Including a toilet, sink, shower, towels and toiletries well and met too many on ferry... Vary on each route, therefore, please enter your booking details very uncomfortable the whole night and was offered. A bit chaotic, late and couldnt get a cabin you Stena Line as an upgrade the. Are the call costs for using my mobile phone onboard seat, until I kicked up a fuss needs wheelchair... Selection of the latest perfumes and aftershaves at prices youll find hard to resist also... Use this service a few times a year with our extensive selection of benefits. In order to complete a booking on this site, you must accept cookies your! Lounge is a private Lounge which is available to passengers for a small extra charge booking Where! Stars as the loading was a great service and will be using again.. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge on... Speed and a dedicated waiter service, Stena Plus Lounge upgrade on all fast craft and selected....

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