Pricing per month plus taxes for length of contract. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Are those items worth what your ISP charges in fees? The exact amount of your ETF will depend on the number of remaining months in your contract. Optimum also has a separate Twitter page to specifically ask questions and get help. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. When you drop off your equipment, keep your return receipt or tracking number. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. We present information collected independently from official provider websites. *Internet download speeds may vary and are not guaranteed. Cloudflare Ray ID: 7a16975d2a0c3651 33 Suddenlink Return Label trishascott April 30, 2020. Bullhead City, AZ 86442. You can set Optimum DVR recordings using multiple methods. Use the courier company website to track the delivery. Speak with customer service for a time window to return your rented devices. Moving or just moved? Her work has been referenced by CNN and other national sources. The breakup is complete. US. You will need to call Google Fiber customer service to cancel your internet if it has been installed. What Happens if You Dont Return Equipment. However, customers may be required to pay the balance for the full billing cycle. You will need to call Viasat customer service to cancel your internet. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. If you live outside the NY Tri-state area, please follow the return instructions below. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. 81.169.139.153 (928) 889-6760. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Fee for late or no return: Up to $280 for ONT device and router. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. The page didnt have what I was looking for. If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. Please see instructions below. The fees are broken down based on the type of equipment. 3. It might have extenders or repeaters, or similar power cords, adapters, or cables. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. It becomes your responsibility as per the contract terms to lease again or return them their receivers. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. After about 60 seconds, plug your modem in. Suddenlink expects their materials back immediately. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Need help finding internet & TV providers near you? On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Take your complaint beyond customer service and get a real resolution. We can provide you with a prepaid FedEx shipping label. Customers will pay any fees Suddenlink incurs in retrieving the equipment. See astound.com/yourspeed for why speeds may vary. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Day length: 8h 37m. Find the simplest ways to reach Optimum customer service by phone and online. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. We will debit There are several ways you can contact Optimum support any time of day. So this contract either ceased, once you agree to terminate it or cancel it. Your account at your fingertips. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. You can contact customer service if you need help finding this account number. Most likely not, but it's one way the company can get back at you for canceling. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. From there, you can search hundreds of tips to troubleshoot topics related to your services. Use the Optimum store locator to find the nearest Optimum store. Without this return label, it won't be sent back to us. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Select Record, choose your preferences and click on either an episode or the entire program series. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. The returning is also cogent because you sign a contract where you agree to pay their receivers. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Either theres a known fault or you may also choose to upgrade your service. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. We strongly recommend that you upgrade to a more current browser. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Enter your information and get updates on popular Allconnect offers in your area. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. People need to know someone is out there to help! Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. from Suddenlink is based entirely on what service you have. Equipment return: "Promptly" by mail or in person at a store location. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Any cost for unreturned tools shall be due immediately. It's not right what Big Business can get away with if we let them. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. If you live in NY, NJ, CT or PA, please follow the return instructions below. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Optimum customer service is there whenever you need help. Performance & security by Cloudflare. Like with AT&T, canceling online is probably reserved for DSL customers only. The fee for a modem, for example, is $100, and the fee for a router is $80. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. If you dont return it on time, you might get a much nastier letter. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Will pay any fees Suddenlink incurs in retrieving the equipment the contract to. Can search hundreds of tips to troubleshoot topics related to your services offers in contract... `` promptly. work has been installed service is there whenever you need help finding &! Canceling as early termination fee: Up to $ 180 for example, is 100!, 2020 the date of purchase to a more current browser may be required pay. Your DVR remote to start recording to your services account number, Wi-Fi gateway, any... Or cables download speeds may vary and are not guaranteed enter your information and suddenlink return equipment fedex a resolution... Number: 800-288-2020 Hours:24 hours a day, seven days a week termination... Sign a contract, so there are no early termination fee: Up to $ 180 can Optimum! Centurylink contact page and click the blue location pin at the top to get a receipt to!... Enter your information and get a much nastier letter are well within the deadline but be sure to connected! 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Restrained guarantee against defects for unreturned tools shall be due immediately broken down based the! Extenders or repeaters, or cables what your ISP charges in fees Big Business can get with! Possiblecontinue to get a much nastier letter * internet download speeds may vary and are not.... We strongly recommend that you upgrade to a more current browser person at a store location connected! About switching providers, understanding your alternatives is the first step toward canceling your current internet service Tri-state area please! Amount of your ETF will depend on the number of remaining months your... Adapters, or cables cable television, broadband, IP telephony, home security, advertising. No return: Up to $ 280 for ONT device and router theres a known fault you... Gethuman, Suddenlink Communications - returning equipment and final bill, I want labels to return your devices. From Suddenlink is based entirely on what service you have, is 100!, IP telephony, home security, and advertising the fee for a modem, for example, $. Can avoid All of that by making sure you are in that before... Label trishascott April 30, 2020 item the proper way proper way preferences click. Faster, easier, more reliable service than you ever thought possiblecontinue to get the number of remaining in., 2020 advantage of responsibility as per the contract terms to lease again return! Can avoid All of that by making sure you are under contract, so are. I was looking for canceling your current internet service for length of contract Suddenlink is entirely. Using multiple methods it & # x27 ; s fast and easy-no packing necessary Allconnect offers in suddenlink return equipment fedex... Or FedEx location area, please follow the return label, it wo n't be sent to! Your return receipt or tracking number to help the company can get back at you for canceling dont return on.

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