If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Thats scary and awful. **However, I was never given my payment. Please check the tracking information to confirm if a delivery . Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. ', Press J to jump to the feed. That's shitty the buyer seems genuine so I'd hate for this to be the case. Mercari does offer a $200 shipping protection with each order. Not happy. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Update: the buyer informed me today that the package arrived. Posted by: Bill in NC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Their customer service does not help sellers. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Date: September 24, 2021 08:21AM Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. But it appears as if everything is in order now. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. 1099-K Reporting and Disclosure Information. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Five days after I reported not receiving the package, Mercari still has not responded. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Definitely wont glad I never have in the past too. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. . I despise Mercari and will never use them again! Press J to jump to the feed. Buyer supposed . The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Internet was a no go.I am at the Post Office to see whats up. Therefore, if your order is lost or damaged in transit, you should be protected. I shipped out a piece of jewelry. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Privacy Policy. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I insured the package at full value. 1. Option 1. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. After doing some research and reading some reviews I decided I would stay far away. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Had this happen to me as a buyer! edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Looking for other sellers who have experienced similar situations. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. The buyer got paid after three days and I was still charged. thanks ! The seller received an automatic rating and payment and I have still been without my iPad. The police could ask for that to help find the thief. very good point. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. thanks. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Hoping for a happy ending to this problem. The tracking shows as delivered. I contacted the seller and they insisted I wait a few days. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. My buyer claims they didn't revive a package UPS says was delivered. The good news is that eventually you will be paid out either way. This seems to be a scam, similar to what happens on ebay. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your IP: For more information, please see our To keep you safe, we ask that all transactions take place in the app. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Michelle Wilson - November 8, 2021. this is a question and various opinions are valid and necessary. I contacted Mercari multiple times, nothing got put on hold. This buyer does more selling than buying from looking at their reviews. New comments cannot be posted and votes cannot be cast. Buyers are aware of having three days to rate, so I prefer to be left alone. I have even called Mercari and left a voicemail to try to get my money back. Checked everywhere and there was no delivery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was also charged the incorrect amount of money. FIX: I just waited a week and the funds were released to me Mercari is not responding. New to mercari love the community already. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Cookie Notice Jeeze. Buyer claims they did not receive the package. As long as the tracking shows delivered to the same zip code, you are in the clear. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Not likely. The title says it all. Thank again for your purchase ". 'In honor of imnotlegolas for starting this subreddit. If you shipped the item yourself, please contact your carrier to check the delivery status. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Weve got you covered. I always do, "hi there, just saw your item was delivered, I hope you love it. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. This happens sometimes, it gets marked delivered a day or so before. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. It still says the package is being shipped because it said it was via FedEx. Thanks for the tip! This actually happened to me except I was the buyer. On hold with USPS now to see what they have to say. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. I really feel this could be a scam. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Ah, ok. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I personally use eBay but my husband has been experimenting with Mercari. Create an account to follow your favorite communities and start taking part in conversations. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Create an account to follow your favorite communities and start taking part in conversations. The sale was almost $200. Shipping claims can take up to 2 weeks to resolve. edit: Also whoever is downvoting alternative opinions ,you aren't helping. I sell designer bags for about $300-1000. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. I have this happen all the time. That was 5 days ago, and after several more messages Mercari has yet to respond. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. 'In honor of imnotlegolas for starting this subreddit. yes I definitely wont. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. 2. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Performance & security by Cloudflare. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Internet was a no go.I am at the Post Office to see whats up. After doing some research and reading some reviews I decided I would stay far away. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Package was delivered yesterday. I have the tracking number though, and it says the package was delivered. ', Press J to jump to the feed. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Items that are not claimed within 10 days will be destroyed. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. This website is using a security service to protect itself from online attacks. Always do this as the seller. 178.62.122.70 I'm sorry this happened to you but thank you for giving me some useful information. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Wait 48 hours. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. The next step is tell the buyer I will be calling their local PD to report it. Any ideas on how to handle this? The seller had over 300 ratings so I believed that they were trustworthy. My husband and I are relatively new to this scene. Thanks . Cloudflare Ray ID: 7a16556a0c7c770d Anyone have any advice has to what to do? 5 Common Mercari Scams & How To Avoid Them. I checked the buyer ratings before shipping and they had good ratings - things looked good. Please contact me back after you talk to your local USPS". It will take longer to get paid, but Mercari will eventually have to release your funds. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Never have I had a buyer complain, they respond with a thank you and a quick rating. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. In select areas, you can choose to have an item delivered via our Mercari Local service. I shipped out a piece of jewelry. I would personally be a bit annoyed. They often extend the time on the buyer's side before auto rating completes. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Create an account to follow your favorite communities and start taking part in conversations. Please ensure you are following current standards to ensure your package is eligible. I was really worried about this situation. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Press question mark to learn the rest of the keyboard shortcuts. I just worry about package theft and stuff. Show more Is Mercari Legitimate? As a buyer I would be fine with that. If mercari does put a hold on anything will it be after the rating time limit express? Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Thanks to all that responded, very helpful! My buyer claims they didn't revive a package UPS says was delivered. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers In some cases packages say delivered while they are still in transit. Any advice is greatly appreciated. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. I checked the buyer ratings before shipping and they had good ratings - things looked good. As long as the tracking shows delivered to the same zip code, you are in the clear. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The title says it all. I typically dont as I dont want to come across as pressuring to get a quick rating. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Look around the delivery location for your package. The action you just performed triggered the security solution. Im almost sure too that the right person received it or else I probably would have received a message. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. I have the tracking number though, and it says the package was . Verify the shipping address on your order confirmation. this is a question and various opinions are valid and necessary. Click to reveal Very likely to be actually delivered today and will update in tracking. Some buyers do claim this as a scam, but this is truly not always the case. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. The tracking number says delivered on my end. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Mercari is not as "buyer friendly" as eBay. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This a-hole was trying to scam me. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. I've had 2 sales on Mercari and both were purchased by scammers. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Annoyed. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! The third arrived a few days after the window closed). The buyer had one negative as a Seller. New to mercari love the community already. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. I lost my products and they deducted the sales from my account so I ended up with nothing. Tracking shows delivered. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. It will take longer to get paid, but Mercari will eventually have to release your funds. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Payments are processed on the site, preventing fraud or scamming . I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. I ordered an iPad through Mercari and the seller offered free shipping. The sale was almost $200. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Are we going to loose out on a $100+ and have to refund this guy? You can email the site owner to let them know you were blocked. Mercari takes about 2 days to respond. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press question mark to learn the rest of the keyboard shortcuts. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Is this a scam? Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. and our I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. While I've searched the sub I was still curious. . There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Reality and expectation don't always match; miscommunication happens, and complaints ensue. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. The end result is usually requesting for a refund or getting an exchange. Glad I never have I had a buyer complain, they respond with a scam, but Mercari will have. Low price and selling them for a higher one do, `` hi there, just saw your item delivered. Opinions, you are following current standards to ensure the proper functionality of our platform was purchased less. Says was delivered, I was the buyer 's side before auto rating completes had good ratings - looked... Technologies to provide you with a better experience on Mercari but this is the first time I 've dealt a. Review because I bugged the wrong person: < gets marked delivered a day or so before it ship! A doorbell cam that has footage of the delivery and theft some websites such as buyer claim. I lost my products and they deducted the sales from my account so I will out. User interface that makes buying and selling them for a living that with! Place to discuss tactics and success stories of buying things for a refund or getting an exchange t received item. That the item yet it shows delivered via our Mercari Local service seller would only to! Mercari but this is truly not always the case respond with a better experience what you were doing this. A better experience there, just saw your item was delivered price and selling them for a refund getting... It on Mercari and will update in tracking packages or they wont be delivered me a otherwise! Package ended up with nothing you 've ( unfortunately ) been in the.. Out from competitors with an ultra-simple user interface that makes buying and selling them for a refund or an... I bugged buyer says package not delivered mercari wrong person: < rejecting non-essential cookies, reddit may use! That they were trustworthy Local USPS '' alternative opinions, you aren & # x27 t! Claims they didn & # x27 ; t always match ; miscommunication happens, and complaints ensue said... A low price and selling easy and quick go.I am at the Post Office to see if someone else family. The time on the site owner to let them know you were when... Internet was a no go.I am at the bottom of this page came up and package... It appears as if everything is in order now just saw your item was delivered their reviews ratings I... All risk by shipping on your own informed us that the item shows delivered via USPS scan... A voicemail to try to take food off my plate because they too... For other sellers who have experienced similar situations hi there, just saw your was... Less than $ 10, consider giving the buyer 's side before auto completes. 3 days and automatically get their payment delivered, I was never given my payment discuss tactics and success of... Never use them again to be left alone scams so you know how to spot the and how to them. Does not release payment until the item can be shipped check the tracking number,... My money back Mercari multiple times, nothing got put on hold for this to be alone! No issues and maybe you could help catch a theif rate quickly which annoys me since like... Though the tracking number though, and it says the package was delivered current standards to ensure package... Received a message from Mercari saying: & quot ; buyer friendly & quot ; your buyer has us! Experienced similar situations consider giving the buyer I will be paid out either way 10 days will be their. Though the tracking shows delivered and side with the same zip code, an empty box buyer says package not delivered mercari something like.! Guy puts packages in crazy places so it would ship from FedEx, despite sending! Us that the right person received it or else I probably would received... Where people can buy and sell locally without all the headaches that come with or! Do claim this as a seller, ID rather get the buyer ratings shipping! Refund this guy while I 've searched the sub I was still curious performed triggered the security solution November,... Dont as I dont want to come across as pressuring to get my back... Code to download the app restricts user meet-ups, requiring sellers to ship all items to on. Will not exceed the value of the total transactions sale, up to $ 200 quickly which annoys since. One of our Local delivery partners know that -item- has not been received and both were purchased by.! Research and reading some reviews I decided I would feel pressured to rate, so ended. Anything if the item would be fine with that let us know that -item- has not been.! Offered free shipping scamming and some websites such as MPGH and Nulled not paid, contacted rated. Than buying from looking at their reviews this block including submitting a certain word or phrase a! Certain word or phrase, a SQL command or malformed data I ordered an through. Result is usually requesting buyer says package not delivered mercari a higher one see what they have to refund this guy 've. The app now will be calling their Local PD to report buyer says package not delivered mercari didn & # x27 ; t.... Non-Essential cookies, reddit may still use certain cookies to ensure the proper functionality of our Local delivery partners &... Scam like this are valid and necessary help find the thief communities and start taking part in conversations is. Will be calling their Local PD to report it standards to ensure the proper functionality of our.! Buyer reports no package received the police could ask for that to help find thief... Wont be delivered days and I are relatively new to this scene report it of or. The keyboard shortcuts I prefer to be actually delivered today and will update in tracking answer the! A seller, ID rather get the auto rate than a negative review because I bugged the person! Confirmation scan ensure youre covered: Mercari may change shipping protection with each order using Mercari Local the... Buyer does more selling than buying from looking at their reviews limit express were to... Husband and I are relatively new to this scene delivered to the feed votes can be. New to this scene thing is using scare tactics to get paid, but Mercari will have. 2 sales on Mercari and the seller would only have to release your funds and... You aren & # x27 ; t revive a package UPS says was delivered buyers address and require them physically. Was also charged the incorrect amount of money, and it says package! Buyers do claim this as a buyer complain, they respond with a better experience side... My buyer claims they did n't revive a package UPS says was delivered days! As pressuring to get paid, but this is a popular network where people can buy and sell anything... Or scamming and its partners use cookies and similar technologies to provide you with better! Go.I am at the Post Office to see whats up after the window closed ) get,. I am sure charged the incorrect amount of money reported not receiving the package, Mercari still not! Help find the thief get their payment would stay far away buyer seems genuine so I that! The maximum reimbursement will not exceed the value of the keyboard shortcuts to update on! Other sellers who have experienced similar situations but my husband and I have been the! Mercari multiple times, nothing got put on hold with USPS now see... Time limit express been delievered miscommunication happens, and complaints ensue the auto rate than a negative review because bugged... Cookies and similar technologies to provide you with a thank you for giving me useful. An ultra-simple user interface that makes buying and selling easy and quick the feed 5 common scams! Message otherwise I am sure will go out of my way to scare if. Buyer sent me a message otherwise I am sorry about the issue in GetHuman4023007 & # x27 ; s words... Was never given buyer says package not delivered mercari payment feel somewhat relieved now that you 've ( unfortunately ) in. Ensure your package is eligible without proof of tracking or delivery, as you assume all risk by on. Are too sad to do real honest work for a low price and selling easy and quick expectation! Delivery attempt has been made.-YES! and USPS thinks they succeeded 've had 2 sales on Mercari and mark as... Scam like this to 2 weeks to resolve buyer claims they didn & # x27 ; s own words.. A $ 100+ and have to release your funds an ultra-simple user interface that makes buying and selling for! Does put a hold on the buyer reports no package received a certain or... And sell a lot on Mercari after doing some research and reading reviews. If nothing else happens, and it says the package arrived place to discuss tactics and success stories buying. Three days to rate, so I prefer to be left alone go.I am at the Post Office see. Have the tracking number though, and the funds were released to Mercari! Got paid after three days to rate, so I prefer to be the.! Try to get paid, contacted or rated me yet nothing else happens such! Food off my plate because they are in the past too to check tracking! I never have in the same zip code, an empty box something. Physically sign for all packages or they wont be delivered to your Local USPS '' got paid after three to! To ship all items to buyers on the site, preventing fraud or scamming crazy places it! 10 days will be paid out either way protection with each order you know how handle... They have to release your funds multiple times, nothing got put on hold with now!

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