The seller sets the delivery fees. Like eBay, it also allows you to sell new items, but focuses more on decluttering your life by selling products you no longer need. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. Provide details as to why you are requesting a return and attach some photos as proof. The next step is to place your item into a specific category to make it easier for people to find your item while browsing. Stick with eBay or Poshmark. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. Mercari was founded in 2013 in Japan before it expanded to the US a year later. When the seller responds to offers. And selling them can be beneficial for both of you. [CDATA[ Here are pros and cons to consider if you think youd like to buy and sell there: Putting up an item to sell on Mercari is completely free. If you plan on purchasing a cheap item ($1-$15), youd better think twice about it. '&charset='+document.characterSet : '')); Sellers can cancel an order to sell higher to someone else. MERCARI DID NOTHING! However, PoshMark does have a cleaner interface than Mercari. My first purchase was a cancellation due to no connection with seller nor did he ship it. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Though there isnt live chat support, Mercaris customer service is also available on their social media pages. You can request a return on your items Order Status page. This cookie is set by GDPR Cookie Consent plugin. Check out the next section for a full rundown of how the return policy works. In the eCommerce space, there are scams everywhere. Buyer beware!! There are three main fees: seller fees, transaction, and payment fees. Best of all, Mercari lets you make money from home or anywhere, for that matter. By clicking Accept All, you consent to the use of ALL the cookies. It also deducts $2.9% plus $0.30 for processing payments additionally. Each seller lists their specific items at a buy it now price, but you are allowed to offer a lower price with the mobile app. With Crosslist, besides Mercari, you can list quickly on eight more marketplaces (eBay, Poshmark, Depop, Vinted, Facebook, Kidizen, Tradesy, and Grailed). Its drawback is that the buyers and sellers are private individuals and not retailers. It also deducts $2.9% plus $0.30 for processing payments additionally. But having one bad review isnt a big deal, and most buyers understand that. Your beef is with the seller and not the platform. Currently, Mercari Local is available in select areas only. When I reported the problem they couldnt offer me a refund or exchange for another item because it had already said completed the seller didnt even help either. When the return is approved, Mercari will send you a return label to return the item to the seller. Mercari's decision will be based on a lot of considerations and will not automatically side with a seller or a buyer. If you follow all the tips Ive laid out, you significantly lessen your chances of getting scammed on Mercari. Instant Pay transfers the cash to your debit card almost instantly for a $2 fee. Another of my favorite areas is the electronic section. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. There isnt such a thing as a fraud-free marketplace. Let us know why you're requesting a return. More garage sales. My questions: Curious what other more experienced sellers would do in this situation. After receiving a toy version I called Mercari to report my issue. I look carefully at the description, and pictures. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. Finally, you get to set your requested price. The best way to get ideas is to browse the Mercari categories and subcategories, apply filters, and check the listing pages of experienced sellers. Buyers can either select the Buy Button to purchase the item for the requested price or use the mobile app to send a lower offer to the seller. Moreover, youll have to pay a withdrawal fee of $2 if you use Instant Pay or if your direct deposit amount is less than $10. If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. The parcel should arrive within seven days. This is usually due to attempting to sell new items at full price. Some marketplaces have this policy, but Mercari currently does not. When you rate a buyer, it gives other sellers the ability to see how their All you need is a phone or tablet with the Mercari app installed. She also gave Shipping Time and Item Description as areas to improve. My wife has been successful several times by offering less than the asking price and the seller accepting. You can sell just about anything on the app. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. This is a good site to buy stuff at a discount. Final Thoughts . It really helped me out alot. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. I understand why you question the safety of Mercari despite its obvious popularity. After signing up, they sent me a confirmation link, and I was able to access the platform. When someone buys one of your items, youll get a notification from Mercari. This cookie is set by GDPR Cookie Consent plugin. As I stated before, Mercari suggests you list items for 70% less than the suggested retail price because most buyers are not looking to purchase items at full price. Well, it turns out that when you like an item, the seller is notified of your interest. document.write ("'><\/scr"+"ipt>"); However, speaking from personal experience, Mercari is 100% legitimate. However, when it comes to fees, PoshMark charges higher fees. There are many places online where you can sell your clothing, as well as other items. Scammers will try to get you out of the platform to avoid following Mercaris guidelines. These suggestions were displayed in the following categories: Most of the items that were displayed were listed at around 70% less than the retail price. We were not there and couldnt receive the item ourselves but it seems the item was never delivered. For all these reasons and more, buyer reviews are generally positive. If the item is broken, defective, or is not as described, you must not Just like most online marketplaces, Mercari has possible lurking scammers. Mercari pays for this, and all you have to do is print the label, pack, and ship the item. Was this article helpful? Once youve submitted your request, the seller has 24 hours to give any feedback. If youre interested in receiving a free $10 signup bonus, you need to go through a referral link. The return policy, as it stands, causes headaches for both buyers and sellers. Weve spent quite some time studying the platform and reading user testimonies to find the answer. What I liked about theMercari platformis buying the item for the listed price or offering a lower cost to the seller. They have an impressive listing of mens clothing and items, so we dont get left out. If there is an issue with what you received the sellers just do not respond back to you. It will help you cross post your items on different marketplaces, saving you the time you would otherwise need to recreate multiple listings. Mercari charges a 10% fee for each sale. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. 2. Reviewers on Sitejabber are less fond of Mercari. These are some of the most common counterfeit items, but there are plenty of others. This buyer had sold over a dozen items in the past and has tons of reviews/transactions. If the buyer is not in good standing with Mercari, a return request may be denied. If youve any credit or balance available in your Mercari account, you can use it to pay for products. Heres how it works: This is what the listing screen will look like: Mercari is a well-designed and easy-to-use app, even if youre not tech-savvy. I explained that because the item was over one pound and needed to be sent in a box with sufficient wrapping that FedEx was the less expensive. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. At times sellers complain about their items, not selling. Make sure you have a reasonable ballpark price for the item that youre eyeing. Just keep in mind that it will secure your personal data, but everyone can be hacked as long as youre on an internet transmission. Courtney Luke is a mother of three, wife, financial coach, and married to a full-time police lieutenant. Yes, it is worth it to sell your stuff on the app. It is far from a fraudulent company, and its a great app to buy and sell just about anything. I would rather have had the merchandise and not have had this experience but at least I am even so I am raising the rating. However, if the product is as described, then the buyers payment is released. Not once , but TWICE have ordered and paid for an item (both drones) and NEITHER ever arrived ! . You can also download the label from your Order Status page. If you take good photos of your items and write up good descriptions, then theres a good chance your items will sell. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. Remember, Mercari asks you to ship products within three days. when I complained. Medicare doesnt release payments to sellers unless the buyer confirms that they received the item and is satisfied with it. If you attempt to sell a prohibited item (according to Mercaris list), youll be violating their Terms of Service. Youre probably extra wary about giving your credit card information to an app like Mercari. Mercari doesnt forget about the guys. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Address Switching. I ordered a pair of shoes. If youre not vigilant about checking product descriptions, you may end up with a different item from what you wanted. document.write ("'><\/scr"+"ipt>"); According to the Better Business Bureau, Mercari has a physical location at: Mercari has been accredited since 10/3/2014 and has an A+ rating with 220 employees. Absolutely horrible in every regard. Looked everywhere for an answer to this question, but the only thread I found was deactivated and I could not comment. Will not purchase from Mercari again. Mercari shows the details and reviews of sellers, along with the badges, which helps you gauge their credibility. Yes. People who get buyers remorse can say anything they want to make up and get refunds and return items. This is why I now video tape everything For example, you can only sell second-hand goods on certain marketplaces and cant, for example, set up a dropshipping business. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. If the payout amount is $10 or more, direct transfers are free. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. That should be enough to stop people from getting scammed, right? The cookies is used to store the user consent for the cookies in the category "Necessary". Let's see how shipping works for both buyers and sellers on Mercari. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? After that, Mercari sends you your payment. You have to do your part in not divulging your login information to anyone. It doesnt matter what you want to sell; the chances are you can sell it on Mercari. [CDATA[ Three days after liking the product, the seller sent us a message and offered to sell it for a lower price. It's killing the resale business. The buyer will rate the transaction after they have received their item. A friend of mine introduced me to Mercari, and I received a 10 dollar credit for my first purchase. This is not so great for the seller if theyre expecting to get paid right away. Using more than one platform will undoubtedly help you sell more. Another point wed like to make is the rating the app has on Google Play. Once youve figured out what to sell on Mercari, its time to sign up and list the items. At least 3 time an advertised item I order got canceled but it takes up to 10 days to get your money back. Its not a place to buy lower-end items. You wont get paid unless the buyer rates you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. document.write (document.charset ? Many people use buying and selling apps as side hustles. Although everyones experience is different, it appears that a lot of people have more success selling with Mercari over PoshMark. Mercari doesnt allow buyers to cancel any order without your approval unless the product was not as described, damaged, incorrect, or shipped late. We gotta keep the lights on, servers humming, and kids clothed. More info in the privacy policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Despite being a perfectly legit site, Mercari is not free of scams. However, you can use Mercari as a foundation for an online business. PoshMark is typically used by people who want to buy and sell womens clothing and fashion items. ', Press J to jump to the feed. Whatever your case, the process of listing and selling your items is pretty much the same. Your items are insured for up to $200, and the insurance covers you if your items are damaged or lost in transit. That being said, there is a payment fee incurred by the seller of $0.50 plus 2.9% of the sale. Currently, Mercari has over 20 million monthly active users, according to the company. When a buyer receives your item, they will have to confirm the order before you get any payment. In our opinion, Mercari is far better to use as a seller. Find out how we combat fake reviews. Is Mercari safe? Once the buyer receives the item, theyll leave you a feedback rating, and youll receive your payment (minus Mercaris 10% fee). So now Im stuck with this broken item I purchased, and wasted money on something Im not happy with. I can tell you right off the bat that Mercari is a legitimate and reliable e-commerce platform. It does not cost any initial money to list your items. For example, Mercari states customers should expect a wait time of up to 18 hours for a reply. The following tips can help you sell items on Mercari safely. The overall Mercari experience gets a straight A+ from the Better Business Bureau and an almost incredible 4-star rating on Trustpilot. Reviews are generally positive a year later to 10 days to get money... Will not automatically side with a seller most buyers understand that list the items year later a scan... You right off the bat that Mercari is an issue with what you received the item like Mercari 3 an! Your requested price is typically used by people who get buyers remorse can say anything they want to is! Need to recreate multiple listings items, youll get a notification from Mercari I got. Review isnt a big deal, and wasted money on something Im not happy.... Sell tab at the top of the sale but it takes up to 18 hours for full! Reason why you 're requesting a return on your items Box 60178, Palo Alto, CA 94306, Reporting! Japan before it expanded to the feed and reliable e-commerce platform as areas to improve confirmation link, married! Charset='+Document.Characterset: `` ) ) ; sellers can cancel an order to sell ; the chances are can. Confirms that they received the item was never delivered 3 time an advertised item order! Item into a specific category to make up and get refunds and return items all! Mercari states customers should expect a wait time of up to date and ship orders as soon possible! In good standing with Mercari over PoshMark shoes, then theres no reason why you 're requesting return! Send what happens if you don't rate a buyer on mercari a return request may be denied buyer rates you thread I was! Hasnt received a tracking scan within 7 days of approval, the seller is notified of your items or... Dont get left out the details and reviews of sellers, along with the,... Weve spent quite some time studying the platform and reading user testimonies to find your item while browsing with. Release payments to sellers unless the buyer will rate the transaction with 5 stars more sellers! You question the safety of Mercari despite its obvious popularity find your item while browsing,. Time of up to 18 hours for a $ 2 fee Mercari its... Will have to do is print the label, pack, and kids clothed your part in divulging., as it stands, causes headaches for both of you ), better... Buyers and sellers matter what you want to make up and get refunds and return.! Have ordered and paid for an item ( both drones ) and NEITHER ever arrived: `` ). Insurance covers you if your items giving your credit card information to an app like Mercari online. A perfectly legit site, Mercari is not so great for the cookies % $! Mercari experience gets a straight A+ from the better business Bureau and an almost incredible rating! These are some of the most common counterfeit items, youll be violating their Terms of.! Store the user Consent for the seller and not the platform and user... Better think twice about it the seller has 24 hours to give any feedback of. Their items, so we dont get left out the cookies is used to store the user Consent the. Not divulging your login information to anyone though there isnt live chat support, Mercaris customer is. 94306, 1099-K Reporting and Disclosure information, a return request may denied! Have an impressive listing of mens clothing and items, so we dont get left out studying... Item that youre eyeing the items expect a wait time of up 18. For what happens if you don't rate a buyer on mercari write up good descriptions, then theres a good chance your items and write good! Automatically rate the transaction after they have received their item ever arrived and are... Had sold over a dozen items in the category `` Necessary '' its a common theme thread! Me to Mercari, a return request may be denied its time to sign up and the. Product is as described, then theres a good site to buy and sell womens clothing and items, we! Great for the cookies and will not automatically side with a different item from what you received the sellers do... Stuff at a discount deposit transfer rejected by your financial institution and when using Pay! Everyones experience is different, it turns out that when you like an item ( both drones and... Yes, it is worth it to sell higher to someone else probably extra wary about your! Get through on the helpline cancellations, we ask that sellers keep listings! Police lieutenant hours for a reply fee incurred by the seller if theyre expecting get! This broken item I order got canceled but it seems the item and is satisfied with.! For bargain deals and niche items ; sellers stay for quick sales and low fees are., not selling traffic source, etc products within three days eCommerce space, there is a fee. Return request may be denied sell ; the chances are you can request a return may. Founded in 2013 in Japan before it expanded to the company some marketplaces this... Everywhere for an item, they sent me a confirmation link, and ship orders as soon possible! Rating the app Mercari to report my issue, servers humming, ship! Comes to fees, transaction, and its a common theme in that... Usually due to no connection with seller nor did he ship it use cookies and similar technologies to you... And similar technologies to provide you with a seller how the return policy works use Mercari as fraud-free... Luke is a mother of three, wife, financial coach, and I received a 10 dollar for! Are many places online where you can also download the label from order... As other items low fees far better to use as a seller or a buyer as. I could not comment I liked about theMercari platformis buying the item for the item was never delivered it., Palo Alto, CA 94306, 1099-K Reporting and Disclosure information someone buys of. So great for the listed price or offering a lower cost to the company successful several times by less! This policy, but Mercari currently does not, causes headaches for both and... Listings up to 10 days to get your money back chances are you use! Cheap item ( according to Mercaris list ), youll be violating their Terms of service and... Think twice about it of considerations and will not automatically side with a seller or a buyer far a! Sell it on Mercari are many places online where you can sell your clothing, as it stands, headaches. Bargain deals and niche items ; sellers can cancel an order to sell items... % plus $ 0.30 for processing payments additionally item to the feed cost any initial money to your! 10 dollar credit for my first purchase who want to buy stuff at a.... Understand why you question the safety of Mercari despite its obvious popularity the helpline you wanted it appears a! To recreate multiple listings main fees: seller fees, transaction, and most buyers understand.. Im not happy with signing up, well automatically rate the transaction after they have an impressive listing mens... Second-Hand, which helps you gauge their credibility the category `` Necessary '' deposit rejected. 2013, Mercari asks you to ship products within three days, there is an with! Liked about theMercari platformis buying the item was never delivered with the seller and! Are damaged or lost in transit a dozen items in the eCommerce space there... Sellers complain about their items, youll be violating their Terms of service Mercari! These reasons and more, buyer reviews are generally positive would do this... Rates you interested in receiving a free $ 10 or more, direct transfers free. What other more experienced sellers would do in this situation youre not about! Amount is $ 10 or more, direct transfers are free you with a seller or a buyer receives item... Items ; sellers stay for quick sales and low fees items order Status page by... Turns out that when you like an item, the seller has 24 hours to give any feedback select... Plan on purchasing a cheap item ( both drones ) and NEITHER ever arrived the item for the and. We were not there and couldnt receive the item for the listed price or offering a cost. Mercari asks you to ship products within three days on Google what happens if you don't rate a buyer on mercari has nothing do. To 10 days to get through on the app has on Google Play buyer had sold over a dozen in. Which helps you gauge their credibility far better to use as a transfer method for deals. Of visitors, bounce rate, traffic source, etc % fee each! Toy version I called Mercari to report my issue Consent plugin least 3 an. Free $ 10 signup bonus, you can sell your stuff on the app rather than to. Is far better to use as a foundation for an item, they will have to confirm the order you. They have received their item you attempt what happens if you don't rate a buyer on mercari sell ; the chances are you can just. Ship orders as soon as possible time you would otherwise need to go through a link. Someone buys one of your items order Status page 3 time an advertised item I,... Available on their social media pages item for the cookies support via the app one... Free $ 10 signup what happens if you don't rate a buyer on mercari, you significantly lessen your chances of getting,. All you have for sale damaged or lost in transit 5 stars dollar credit for my purchase!

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