Analytical cookies send information to Google Analytics. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Including Station Road and Queens Square branches. Diabetes - Managing Blood Glucose Level (HbA1c). Attleborough Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Medical record. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Send secure messages to your GP. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. We will use a cookie to save your choice. Station Road SurgeryStation Road If you take medicine regularly you'll usually have a repeat prescription. Egton Medical Information Systems Limited. Please allow 2 working days before collecting your prescription. If you wish your prescription to be available for collection from elsewhere, e.g. Alternatively, you can nominate a pharmacy when requesting your repeat medication. 2 talking about this. Analytical cookies send information to Google Analytics. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Sorry for any inconvenience. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Before you make your choice you can read more about our cookie policy. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Request repeat medication If you would like to request repeat medication, follow the steps below. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Check symptoms, find possible treatments and find out when to seek help. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. 72.0% vaccinated, of 3946 eligible people. Station Road SurgeryStation Road If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. (Note that ordering several items at once to be counted as one prescription). It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. We make it easy to register you and your family. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. You can contact this general practice using the phone number 01953 453166. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Station Road SurgeryStation Road If you still need help with using Patient Access, you can visit our Support Centre online. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Let us know your preference. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. 84.48% within a recommended level, out of 799 patients. You have nominated your pharmacy of choice. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Proxy. My Account. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Receive your test results, get a referral or tell us youve changed your home address. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. . My mother left hospital with a head injury. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Appointments Consult a clinician, routine appointments, sick notes and more. Message your practice. We've put some small files called cookies on your device to make our site work. We've put some small files called cookies on your device to make our site work. NR17 2AS Map, Queens Square SurgeryQueens Square This website uses cookies. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. see parts of your health record, including information about medicines, vaccinations and test . NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . We are setting up a new delivery service for our dispensing patients. NR17 2AS. Your pharmacy of choice is referred to as your nominated pharmacy. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Analytical cookies send information to Google Analytics. NR17 2AF Map. . Select Repeat Medication from the menu, then New medication order. Station Road SurgeryStation Road I cannot find a way to get an appointment. For those going into self . Thank you for your feedback. I was hold for over 2 hours, next in line to be answered and got cut off. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. In the past 2 weeks we have moved over to a new clinical system. Attleborough Repeat medication. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. The website wasnt working. Toggle navigation Find-My-Doctor.co.uk. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. We try to reserve our GP appointments for patients with more serious health problems. We are a family general medicine practice. Attleborough However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Page last reviewed: 21 August 2020 Request repeat medication or managing existing requests. We've put some small files called cookies on your device to make our site work. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. View more. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Practice365 Privacy Policy You can order a repeat prescription by logging into your account using the NHS app or NHS website. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Or they might be able to let you know when it's ready to collect. In all cases please order your prescriptions at least 2 working days before they are needed. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Manage an account on behalf of another patient or relative. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Notice We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. We make it easy to register you and your family. Powered by 100% Renewable Energy. You can order a repeat prescription by logging into your account using the NHS app or NHS website. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. We've put some small files called cookies on your device to make our site work. NR17 2AS Map, Queens Square SurgeryQueens Square More information on the service can be located here. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. For more information about Smart Pharmacy, click here. By continuing to use this site you are agreeing to itsuse of cookies. If not, you'll need to order your medicines from your GP surgery each time. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Station Road SurgeryStation Road Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Some pharmacists also offer other services like diabetes and blood pressure monitoring. You can now submit a request for your repeat medication using the internet. Extremely poor admin. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Some high street pharmacies also deliver. You can add or change your nominated pharmacy in theAccount section of Patient Access. Station Road Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Before you make your choice you can read more about our cookie policy. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Find out how to renew your repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square By asking your local pharmacist to request on your behalf. Some GP online services are only available in certain areas. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. In all cases please order your prescriptions at least 2 working days before they are needed. We would also like to use analytical cookies to understand how our site is used and improve user experience. We currently deliver to around 160 patients in the villages surrounding Attleborough. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Patient does not provide medical advice, diagnosis or treatment. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Thank you for subscribing to our newsletter. The website sends you round and around in circles. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. You do not need to see a GP to order a repeat prescription. Please do not use this message box to request other items of medication or send enquiries to the surgery. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. You'll be able to collect your medicine in person when it's ready. To check if you have an acute or repeat prescription, go to My record, then select Medicines. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. For more information, see the dispensary page. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We'll be in touch shortly. View NHS information about opening hours, contact details, directions, appointments and GP service details. Normally I have meds delivered, which has been an excellent service. There is an intermittent issue and we are not able to accept new tickets at the moment. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. NR17 2AS Map, Queens Square SurgeryQueens Square order repeat prescriptions. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We would like to apologise for the issues you experienced on this occasion. Let us know your preference. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. We make it easy to register you and your family. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. We will use a cookie to save your choice. Messaging. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough If you need to add or change your nominated pharmacy, follow the steps below. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Admin enquiries. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Staff Login, GP Website Design by iatro. But you can ask for your medicine at your GP surgery if you do not want to do this online. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. NR17 2AS Map, Queens Square SurgeryQueens Square Cant get through on phone. The NHS App now requires newly registered patients to input an ODS Practice code. Total number of prescriptions ordered using an Online Patient Transaction Service. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. We do not accept telephone requests for repeat prescriptions. Health services you can access online. NHS self-referral. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral

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