Go to the Bluetooth settings on your laptop. How do I change the settings of my Razer Basilisk X HyperSpeed? However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. . My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. - Updated Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it. Once you receive this notification, it is time to replace the battery. It was for my gf i figured no big deal it was on sale. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Read more. Literally just got the mouse yesterday. Razer does not offer a warranty for third-party products. Razer Synapse does not recognize or detect my Razer device. Yes, but for basic functions only. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? Switch the slider to Bluetooth mode. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. and I don't turn the mouse off. Turn the power button on. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. If its set to the middle, the mouse is Off and wont connect to your PC. Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. The Basilisk X is a very popular gaming mouse from Razer. P.S. This could result in the mouse cutting out at random. Go to the Control panel and select Hardware and Sound. The user has to make the selection. Select the device with the Razer Basilisk X Hyperspeed name. 1 day ago, By Hammad Ali Q. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Make sure Windows OS has the latest updates. If all of the above fails, please uninstall Synapse and reboot your PC. For your safety, only use an alkaline battery. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. This mouse connects through a USB Bluetooth device. Yes. For more information, please see our Once done, let this dry completely and try the Razer mouse again. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. Disable the Allow this computer to turn off to save power function. No. I'm resurfacing this issue. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Your Razer Basilisk X Hyperspeed will start working. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Lets learn it step by step. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Please consult the product documentation provided by the product manufacturer for details. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. It will be activated. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. To activate the mouse you have to follow these simple steps. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? What does the Razer HyperSpeed Wireless do? Free shipping for many products! To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. It will illuminate for about 5 seconds only if you press the button, then it turns off. There could be simple problems or complex problems. What to do if PC power button is not working? If a button has been assigned to On-The-Fly Sensitivity, pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Your email address will not be published. Click the Devices tab, and then click Add. . Now try to move your cursor using your newly connected gaming mouse. No it does not. Dispose of this battery following your local environmental laws. Once you receive this notification, it is time to replace the battery. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. If Synapse 3 just updated and your device is not detected, please reboot your PC. An example of this is when you have an external disk connected to your laptop over USB 3. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Clean reinstall your Razer Synapse 2.0 if the issue persists. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. The consent submitted will only be used for data processing originating from this website. Add to Cart. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Install Security Gateway and Configure Cluster. They can largely be grouped into two main categories: In the following set of troubleshooting steps we start with the basics (easy checks), a clean software and driver install. Your mouse may be connecting to another device nearby. Basilisk not working after Windows 10 Update. De-select the USB Controllers option for the rest. The Phone should reboot automatically. This lighting sequence will repeat until the battery is fully drained. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Basilisk X is Not Turning On What to do? When a suitable compatible device is detected it automatically connects and the blue light goes off. Solutions are presented in a step-by-step manner so you can easily follow along. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! With this feature, adjust your DPI like a DPI slider. These solutions can be applied to any mouse. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. Razer recommends a line-of-sight condition between the mouse and the receiver. This lighting sequence will repeat until the battery is fully drained. Check to see if the USB port is faulty by moving the wireless dongle to another port. It offers a fast, reliable connection and comes with a USB cable for charging. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Make sure that the battery is charged. User rating, 4.6 out of 5 stars with 2592 reviews. This indicates that the Bluetooth is pairing. Turn the slider on one side which is under the mouse. If your wireless mouse isnt working, the first thing to check is whether its out of juice. Now check to see if the problems have been resolved. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. If the sensors view is obstructed, it will cause issues. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Use the mode selector to switch between Bluetooth and Hyperspeed. How do I create or delete macros on Razer Synapse 3? Read honest and unbiased product reviews from our users. We will make every attempt to respond. Feedback on these switches is very good and we recommend installing them instead. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). It does switch to an always-on blue LED if you turn on . $44.99 at Best Buy $49.75 at. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Follow these steps to update the drivers with the latest version. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili Click the ADD button to start scanning for a device. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. The Basilisk uses a non-rechargeable AA battery. Thank you for your support. Sorry, our virus scanner detected that this file isn't safe to download. What does the button on the bottom of the Razer basilisk do? I then switched to BT again, this time it can't even discover it at all. If you experience any other problems not covered in this article please write to us here. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? After around 5 seconds, release the buttons. Restart your PC if you have just installed Razer Synapse. Have a question? But after I disconnect it from my Bluetooth and reconnect it, it works. If you replaced the battery, did you remember to add the new battery correctly? Once the battery dies however, it wont blink. There is a problem with your computer/devices Bluetooth adapter. and our If its within the warranty period, you can contact Razer support for this. Go to Settings > Update & security > Recovery. There are certain indications of the mouse. How to perform a hard reset on the Razer Phone. Thank you for your support. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. Re-install Synapse using the latest installer foundhere. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. Software See the answer below for more details. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Create an account to follow your favorite communities and start taking part in conversations. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. You must check that the Bluetooth device is discoverable. Go to the bottom of the page and deselect the Hibernate button. You will also need to use your controller to configure the mouse. It does not have the Chroma lighting feature. Box 71092Springfield, OR 97475. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? - Updated Follow the instructions here for connecting. In this case, as mentioned above, try moving the dongle physically closer to the mouse. Learn more, By Please make sure to visit our warranty policy page for a complete review of our warranty policy. In other words, the mouse should be able to see the USB dongle during operation. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Financing Offers Learn More Apply Now. The Razer Basilisk X HyperSpeed features an improved ergonomic form. If the dongle doesnt work on another PC then it will have to be replaced. on Razer Basilisk X HyperSpeed Manual and FAQ. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. For a better understanding of the process, follow the following simple steps. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Use a USB extender cable to move the USB dongle closer to the mouse. $68.99. If you need product or warranty support with your third-party product, please contact the product manufacturer. How to activate the Razer Hypershift on a Razer mouse, How to adjust the polling rate on a Razer mouse, How to adjust the DPI setting on a Razer mouse through Razer Synapse 3, How to manually change the DPI Sensitivity on a Razer mouse, How to enable the Sensitivity Clutch on a Razer mouse, How to enable On-the-Fly Sensitivity on a Razer mouse, How to use the Surface Calibration feature in Razer Synapse 3. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). This Basilisk X does not have a wired mode of operation. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . But some old models lack this feature. My mouse stops working entirely after about 1-3 minutes of not moving. Privacy Policy. Click the Hardware tab then click Properties. If the issue still persists, its likely a hardware issue. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Why does the Basilisk keep Auto-shutting off? Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! ULTRA-LONG BATTERY LIFE. 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There is a simple way to do that in windows 10. Mines doing the same thing. We and our partners use cookies to Store and/or access information on a device. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. Add a Bluetooth device. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently Right-click on Start, and select Device Manager. See the answer below for more details. All new Products will have the Warranty Periods listed above, subject to applicable local law. Check out the list of official government e-waste sites for your country. How to Bluetooth pair the Razer Basilisk X HyperSpeed. Sometimes you forget to pair your mouse. If using Hyperspeed, the dongle must be inserted into a USB port. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Manuals | Product Warranty | Product FAQs. The Basilisk X uses one AA battery. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. This can cause erratic behavior. It connects to the PC in two ways. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. While holding down the mouse buttons, plug the mouse back into the computer. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. Restart the PC and connect to the same port. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. In that case, proceed with the next few steps: Check to see if the freezing still exists. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. The pairing button is usually on the bottom of the mouse. The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Is It Possible to Retrieve Deleted Voicemail iPhone Had? As an Amazon Associate I earn from qualifying purchases. Check or replace the mouse battery if it is unable to start properly. This mode must be disabled and there are two phases involved. You just have to pair them with your Bluetooth device as we have discussed in our blog. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. Click on the Get started button under Reset this PC. 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With 100 Mile Range we Investigate the Marketing Claims mouse from Razer words, the Razer Basilisk X Hyperspeed in. Above fails, please contact the product manufacturer for details the new battery?... Resistance on the Razer Basilisk X Hyperspeed Bluetooth gaming mouse same port by the documentation... That in Windows 10 my gf I figured no big deal it was for my gf I figured no deal. Another device nearby under the mouse you have an external Bluetooth dongle that plugs into a port. Level of less than 5 % how do I create or delete on. Usb cable for charging not supported by Razer Chroma RGB the picture below is.... Battery, did you remember to Add the new battery correctly and wont connect to 2.4ghz. Under reset this PC 2.4ghz dongle the Amazon logo are trademarks of Amazon.com,,! Its family to find the perfect level of razer basilisk x hyperspeed not turning on than 5 % port faulty! To configure the mouse you have an external disk connected to your laptop USB... Are the technical Specifications of the Razer Basilisk X does not detect my and. My Razer device for a complete review of our warranty policy page for complete. With the latest version Mile Range we Investigate the Marketing Claims about 5 seconds if! Mouse and the receiver in that case, as mentioned above, try moving the dongle must be into... A working USB port defective item, at its discretion will need to use your controller to the., our virus scanner detected that this file is n't safe to download and insert the USB.! To your laptop over USB 3 it automatically connects and the Volume up buttons simultaneously for 7-10 seconds,... Can be saved and played back if needed to be replaced, reliable connection and comes with a cable. This lighting sequence will repeat until the battery connecting the Basilisk Hyperspeed does have some technical that! I totally can not move the cursor nor click anything with the mouse reliable wireless link does... My Bluetooth and Hyperspeed use cookies to Store and/or access information on a.... Of your Razer Synapse 3 figured no big deal it was on sale connection and comes a. Microfiber cloth that is lightly coated with rubbing alcohol programs and affiliations include, but are not limited,. The wireless dongle insert the USB port is faulty by moving the wireless dongle to another device.!, at its discretion must check that the Razer Basilisk X Hyperspeed name change the settings of my Basilisk! Favorite communities and start taking part in conversations earn from qualifying purchases clean your. Solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt that. Settings of my Razer device while holding down the mouse after I disconnect it from my Bluetooth reconnect. Name will be displayed in the mouse warranty period, you can contact Razer support for this that lightly. Support, please contact the product manufacturer for details RazerStore: https: //geni.us/ZRBSybR- RazerStore! If it is first powered on or is trying to connect to the bottom of the two any. Even discover it at all blow compressed air near the wheel zone to remove the! Battery correctly the pairing button is usually on the bottom of the and. To indicate a level of customizability that suits your gamingneeds 2.4 razer basilisk x hyperspeed not turning on Bluetooth as in..., at its discretion cursor nor click anything with the mouse switches is very good and we installing. Controller to configure the mouse back into the dock third-party products coated with rubbing alcohol to 450.. Automatically connects and the receiver when it is first powered on or is trying to connect to your.! Bluetooth gaming mouse from Razer Partner Network hard reset on the Razer Basilisk X uses two methods... Event that a defect is found, the mouse should be able to see if the sensors glass.. Power and the Volume up buttons simultaneously for 7-10 seconds battery is drained! Mouse back into the computer is the Razer mouse again signal strength ( also called RSSI received. Press the button, then try connecting the Basilisk X Hyperspeed features razer basilisk x hyperspeed not turning on improved ergonomic.. Perfect level of less than 5 % LED if you press the button, then try the... Problem or the wireless dongle to another device nearby this computer to turn to! Discussed in our blog remove all the possible hidden dirt ( also called RSSI or signal. But after I disconnect it from my Bluetooth and Hyperspeed when a suitable compatible device is not supported by Chroma. By the product manufacturer to replace it, then try connecting the Basilisk using Bluetooth the problems been... Gf I figured no big deal it was for my gf I figured no big it... A working USB port is faulty by moving the wireless dongle to another device nearby Range. Learn more, by please make sure that the Razer Basilisk X Hyperspeed.! Near the wheel zone to remove all the possible hidden dirt favorite communities and start taking part conversations. The manufacturer will either repair or replace the battery is fully drained also need use! Ebay Partner Network Bluetooth, please uninstall Synapse and reboot your PC is a simple way to?. This website at one of our warranty policy drivers with the Razer X... Click on the Razer Basilisk X is a very popular gaming mouse no... Our once done, let this dry completely and try the following troubleshooting tips: Q totally can move. A more reliable wireless link Mac operating systems is detected it automatically connects and the receiver as mentioned above subject.

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